Legal Information
All policies apply to SiteCanvasPro, Paseo Maritimo Pablo Ruiz Picasso 20, 29017 Malaga, Spain.
1. Data Controller
The data controller is SiteCanvasPro, located at Paseo Maritimo Pablo Ruiz Picasso 20, 29017 Malaga, Spain. For privacy-related inquiries, contact us at [email protected].
2. Data We Collect
We collect personal data you voluntarily provide through our contact forms, including your name, email address, and message content. We also collect standard web analytics data (IP address, browser type, pages visited) through essential cookies.
3. Purpose of Processing
Your personal data is processed solely to respond to your inquiries, provide requested services, and maintain communication regarding your projects. We do not sell, trade, or rent your personal information to third parties.
4. Legal Basis
Processing is based on your consent (Art. 6(1)(a) GDPR) when you submit a contact form, and on legitimate interest (Art. 6(1)(f) GDPR) for maintaining secure and functional website operations.
5. Data Retention
Contact form submissions are retained for up to 12 months from the last interaction. Analytics data is aggregated and anonymized. You may request deletion of your data at any time.
6. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and port your personal data. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
1. Service Agreement
By engaging SiteCanvasPro for web design or related services, you agree to these Terms of Service. All services are provided from our office at Paseo Maritimo Pablo Ruiz Picasso 20, 29017 Malaga, Spain.
2. Scope of Work
Each project scope is defined in a written proposal or agreement prior to commencement. SiteCanvasPro will deliver services as outlined in the agreed proposal, including web design, development, and optimization deliverables.
3. Payment Terms
Payments are due as specified in the project proposal. A 50% deposit is required before work begins, with the remaining balance due upon project completion. Late payments may incur a 2% monthly surcharge.
4. Intellectual Property
Upon full payment, all deliverables and intellectual property rights are transferred to the client. SiteCanvasPro retains the right to display completed work in its portfolio unless otherwise agreed in writing.
5. Limitation of Liability
SiteCanvasPro's total liability shall not exceed the total amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
6. Termination
Either party may terminate the agreement with 14 days written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site function properly and remember your preferences.
2. Cookies We Use
SiteCanvasPro uses only essential cookies required for the website to function correctly, including session cookies and localStorage for cookie consent persistence. We do not use analytics, advertising, or third-party tracking cookies.
3. Managing Cookies
You can control cookies through your browser settings. Disabling essential cookies may impair website functionality. You can clear your localStorage data at any time through your browser's developer tools.
4. Third-Party Services
Our website may embed Google Maps for location display. Google may collect data according to their own privacy policy. We do not share personal data with embedded services beyond what is necessary for their functionality.
5. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be reflected on this page with an updated revision date. Continued use of the site constitutes acceptance of the updated policy.
1. Eligibility
Refund requests for services provided by SiteCanvasPro (Paseo Maritimo Pablo Ruiz Picasso 20, 29017 Malaga, Spain) are evaluated on a case-by-case basis, taking into account the project stage and work completed.
2. Deposit Policy
The initial 50% deposit is non-refundable once work has commenced, as it covers project planning, resource allocation, and initial development milestones.
3. Completed Work
Payments for completed and delivered milestones are non-refundable. If a project is cancelled mid-way, the client is entitled to receive all work completed up to the cancellation date.
4. Refund Request Process
To request a refund, contact [email protected] within 14 days of the payment date. Include your project reference, payment details, and reason for the request. We will respond within 5 business days.
5. Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation before pursuing any legal remedies under applicable Spanish law.